All goods (with the exception of Yogi Tea, Faith In Nature, and Clif) are shipped direct from each seller you order from on Natural Thyme.
Sellers aim to deliver all goods ordered via Natural Thyme within 4 - 6 working days. This is excluding weekends.
Where tracking information is available, orders can be tracked from your order history page using the tracking information provided. In some cases this will require you to copy and paste the tracking code into the couriers website directly.
Unfortunately delays can sometimes happen, and if you believe there is an issue please contact us at firstname.lastname@example.org.
If you wish to return your goods you can return/exchange the products as per the instructions in your delivery.
You can contact us at email@example.com.
Last Updated: 1st July 2020